What tools do you use?

  • Authoring: Madcap Flare, Arbortext, RoboHelp, FrameMaker, XML
  • Video creation: Adobe Captivate, TechSmith Camtasia
  • Content management: Microsoft SharePoint / OneDrive, OpenText Content Management, Oracle Content Management
  • Collaboration: Teams, Slack, Zoom
  • Section 508 Compliance: JAWS Screen Reader
  • Project management: Atlassian Jira, Confluence, Microsoft Project
  • Graphic design: Microsoft Visio, TechSmith SnagIt
  • Business workflow: ServiceNow
  • Development technologies: Familiarity with Python, XML, JavaScript, HTML, CSS, Linux, SQL, AI tools
  • Source control: Perforce
  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook